I had trouble with plumbers not calling me back. I finally hired the one who actually came out and did an estimate. I hope it turns out well. They will need to cut a hole in the wall to see what is happening with an outside faucet. Right now we cannot turn the out side faucet off, so it needs to be fixed. Currently we take care of it with shut off valves on the hoses. This is not going to work when it’s freezing.